By Sofia GulickApril 2022
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BOSTON, MA — April 12, 2022 — Globalization Partners, which simplifies global remote team building by making it fast and easy for companies to hire anyone, anywhere within minutes via its global employment platform, has been named a winner in the 2022 Excellence in Customer Service Award presented by Business Intelligence Group.
Globalization Partners won this award based on its continuous 98 percent customer satisfaction rating in support of its proprietary, AI-enabled, automated, and compliant platform where companies can grow revenue faster, improve their access to global talent, and minimize risk.
As part of its award-winning submission, Globalization Partners was able to demonstrate consistently high satisfaction ratings. With customers located all over the globe, the results consider several factors, including technology, ease of use, the employee onboarding experience, and overall customer service and administration.
“It is an honor to receive this award from the Business Intelligence Group,” said Melissa Cooper, Chief Customer Officer, Globalization Partners. This demonstrates the hard work and time our Dream Team has put into making both our technology and our customer service unmatchable in our industry.”
“Companies have had to make significant changes to adapt customer service best practices to our evolving world,” said Maria Jimenez, Chief Nominations Officer of the Business Intelligence Group. “It is our honor to recognize Globalization Partners as they are leading by example and making real progress on improving the daily work lives of so many.”
The Excellence in Customer Service Awards celebrates those who are winning by supporting their own customers and those who are developing the tools to help others find success. Awards were given out to consultants, outsource partners and technology providers for superior performances in the past 12 months.
About Globalization Partners
Hire international talent quickly and easily. Use our AI-driven, automated, Global Employment Platform™ supported by our in-house, worldwide HR experts. Trust the named industry leader that consistently attains 98 percent customer satisfaction ratings. Globalization Partners: Succeed Faster.
About Business Intelligence Group
The Business Intelligence Group was founded with the mission of recognizing true talent and superior performance in the business world. Unlike other industry award programs, these programs are judged by business executives having experience and knowledge. The organization’s proprietary and unique scoring system selectively measures performance across multiple business domains and then rewards those companies whose achievements stand above those of their peers. www.bintelligence.com
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